At “My Health Sanctuary” we are passionate about offering the very best in health care services. We hold a strong commitment to every client and continuously work to refine our treatment protocols for you.We always endeavour to see you as soon as is possible.
Our Clinic offers you Practitioners with 30+ years experience in many areas of Natural Health Treatment. Due to high demand for our services, we regularly have clients waiting to see us. For this reason we have a wait list for those that we are unable to immediately accommodate.
In order to honour each and every one of you and to make appointment times readily available, we ask that you read this ‘Confirmation Policy’ and agree to it.
We require a minimum of 24hrs notice for any cancellations or changes to your appointment time.
If you need to cancel/change your appointment time with us please phone the clinic on 0402 404 657 to cancel / change your appointment time with us. We require verbal communication for any changes of your consultation appointment.
Please DO NOT email us as we may not receive this from you until it is too late.We require verbal or text communication for any changes of your consultation appointment.
This way, your appointment space may be allocated to someone else, who may urgently need a treatment.
If you cancel on the day of your treatment or less than 24hrs before your appointment, we expect that you will pay for your scheduled treatment in full. Any pre-paid treatments will be deemed as used. Please note that all packages have an expiry date, are non-refundable & non-transferable.
We are more than happy to reschedule if you give us more that 24 hour notice.
Our appointment times are structured to satisfy all clients and also to honor our therapists who attend our clinic especially for you and to give other treatments on the day.
Your commitment to your treatments will lift your health and well-being to an elevated state of energy, wellness and happiness.
This is courtesy to all involved. Please make sure you agree with and understand these terms. Thank you
The Team at ‘My Health Sanctuary”